5 AI apps every Shopify Store needs
Best AI tools for Shopify Merchants
* Gorgias (Shopify Customer Support)
Ecommerce helpdesk + AI agent for Shopify: unified inbox, live chat, macros, and automation with order context to resolve inquiries and drive sales.
Link to platform: https://www.gorgias.com/Core Utility: Shopify-native support: pulls order/customer data, enables actions (refunds/edits), automates repetitive questions with an AI Agent, and supports 150+ integrations for omnichannel service.
Why this? Centralizes email/chat/social into one helpdesk and lets agents view/edit Shopify orders inside tickets—faster replies, fewer tickets, better retention.
Traction: Serves 16,400+ merchants; Shopify App Store ~4.4/5 with 600+ reviews; 500+ G2 reviews at ~4.6/5.
* Prisync (Shopify Dynamic Pricing)
AI competitor price tracking + dynamic pricing for Shopify. Monitor changes, get alerts, and automate repricing rules to protect margins.
Link to platform: https://prisync.com/Core Utility: Automated competitor discovery + continuous monitoring across sites/channels; rule-based “price robot” to adjust prices by margin/stock; bulk repricing and reports from one dashboard.
Why this? Keeps your prices competitive automatically—track competitors, set rules, and reprice your Shopify catalog without living in spreadsheets.
Traction: Shopify App Store 4.9/5 (200 reviews); G2 hosts 160+ reviews; used by hundreds of companies globally.
* Jasper (AI Content Writer)
AI marketing & SEO writing platform for long-form posts, product copy, emails, and ads—with Brand Voice controls and team workflows.
Link to platform: https://www.jasper.ai/Core Utility: Brand Voice + context layer to keep outputs on-brand; workflows/templates for SEO at scale; collaboration and governance for teams.
Why this? Lets you publish SEO blogs, product pages, emails, and ads faster—consistent brand voice across thousands of SKUs and campaigns.
Traction: 850+ enterprise customers; 69,500+ Brand Voices created in 2025; 1,200+ G2 reviews.
* Octolens (AI Social Listening)
AI social listening that tracks keywords/brand mentions across channels and sends actionable alerts (often to Slack) so you can engage and capture leads.
Link to platform: https://octolens.com/Core Utility: Keyword-to-alert workflow for high-intent conversations: monitor communities, filter noise, route alerts to Slack, and turn mentions into outreach/support tasks.
Why this? Catches real-time mentions of your store/products across social & communities—so you can jump in, fix issues fast, and spot demand before competitors.
Traction: Rated 5.0 on Product Hunt (2 reviews) and appears on G2 with strong ease-of-use feedback.
* Octolens (AI Social Listening)
No-code automation platform to build AI-powered workflows (“agents”) across 100+ apps, combining triggers, logic, AI actions, and human-in-the-loop approvals.
Link to platform: https://www.relay.app/Core Utility: Human-in-the-loop controls + one-click AI steps inside automations; simple drag-and-drop builder; strong integrations for ops and marketing workflows.
Why this? Automates the busywork around running a Shopify store—route tasks between email/Slack/Notion/CRM, add AI steps, and require approvals for risky actions.
Traction: Raised $8.2M seed; Product Hunt 4.8 with ~17 reviews and ~1.8K followers.
FAQ:
What does ‘AI apps for Shopify merchants’ mean?
“AI apps for Shopify merchants” means software tools that use AI to help run and grow a Shopify store. They can automate customer support, write product/SEO content, track competitors and adjust pricing, monitor social mentions, and streamline daily workflows. The goal is to save time, reduce manual work, and increase sales and customer satisfaction.